Shipping policy

Shipping Policy

Processing Time

All products are made to order. Once your order is placed, please allow 2–7 business days for production before your order is shipped.

Shipping Times

After dispatch, please allow 3–10 business days for delivery within Australia.

Please note these are estimates and delays may occur due to public holidays or carrier disruptions.

Tracking

Once your order has been dispatched, you will receive a shipping confirmation email with a tracking number so you can follow your order's journey.

Lost or Delayed Parcels

If your order hasn't arrived within the estimated timeframe, please contact us at support@wabi-sabi-ikigai.com with your order number and we'll investigate with our fulfilment partner.